Contact information

If you have any inquiries, please do not hesitate to contact us. We're always happy to help!

Customer Service

For any assistance regarding your order, you can reach us by email at support@petspls.com.

Phone number: +86 189 5745 9669

Address: 487 Yangmuqi Road, Ningbo, ZJ, 315048, China

Custom Orders

We offer custom services for your own designs, with competitive prices, low MOQ and fast delivery. Send your enquiry to sales@petspls.com and we'll get back to you with a quote shortly.

Working Hours

Our Customer Service team is available Monday – Friday, 9:00 AM – 6:00 PM CST. If you reach out on weekends or after hours, we will get back to you as soon as possible.

If you don't receive a reply, please check your spam or junk folder. To ensure our emails reach you, we recommend adding support@petspls.com to your address book or whitelist.